stores and retail

The store closes. WhatsApp doesn't.

After 8pm they keep coming: “do you have a medium?”, “how much is it?”, “do you ship?”. If you answer tomorrow, they already bought somewhere else.

Free to start · WhatsApp + Instagram + Messenger · no extra salesperson

Store associate checking a tablet with a customer while SmartAlly answers new questions on WhatsApp and Instagram
78%of leads go cold if you take more than 5 minutes
<15sreplies even mid-sale
3 channelsWhatsApp + Instagram + Messenger
24/7price, stock, and checkout even when the shop is closed

How a sale walks out

Messages that go cold, questions nobody answers, and a sale that walks to someone else.

  • Instagram DM at 10:40pm. Nobody sees it until the next day.
  • “Do you have it in black?” — floor staff is in the fitting room.
  • Price questions rotting on read. The customer goes to Amazon.
  • Nobody to send the payment link after the gate is down.
while the store was…
Serving more customers…

A sale, closed with the store closed

SmartAlly answers for you, checks stock, sends the payment link and confirms the order. It even follows up when something's back in stock.

  • Replies instantly, 24/7
  • Holds the item while they decide
  • Takes payment and confirms the order
  • Works on WhatsApp, Instagram and Messenger
Talk to us

Built to sell in conversation, not just on the floor

Everything you need to sell, get paid and keep customers coming back — all from chat.

HOLD

Holds the size and color while you decide, even after you close.

Reserved in chat
CLOSE

Takes the customer to payment in the chat and explains shipping.

Payment confirmed
EVERY DM

WhatsApp, Instagram, and Messenger. One brain.

Multi-channel
RETURN

Remembers what they bought and lets them know when it's back in stock.

More returns

Before you pull the gate

  1. 1
    Connect your channels

    Link the store's WhatsApp, Instagram and Messenger.

  2. 2
    Load your catalog

    Add products, prices and what you can sell in chat.

  3. 3
    Start selling

    SmartAlly replies and collects. You work the floor.

Someone will ask the price today after you've already closed.

No reply, no sale. Simple.

  • No credit card required
  • Setup in minutes
SmartAlly for stores and retail