The customer intelligence platform for service businesses
SmartAlly helps service businesses keep their customers. Our AI lives where customers already are, on WhatsApp, Instagram and Messenger, staying connected, being helpful and spotting the right moment to bring each customer back.
Every interaction builds a living picture of the customer relationship. That intelligence drives repeat business today and recurring payments tomorrow, as SmartAlly grows into the fintech layer for local services.
“Most AI tools just automate replies.
The real value is the relationship.”
Hi Sofia! Luna is due for her annual vaccine 🐾 Does Saturday at 10 work?
Yes please!
- 200+organizations using SmartAlly
- 100Kmessages since July launch
- 26xLTV : CAC
- 82%gross margin
- $1K to $5KMRR, current to Q4 2026 target
Service businesses lose the customers they already won
Pediatricians, vets, pest control. Their customers need them again and again, but switching providers takes one message. Without a real relationship, customers quietly drift to the competitor.
- Customers forget to come back
- No follow-up after the first visit
- Disjointed tools and manual work
- No view of who is about to leave
A customer intelligence system that keeps the relationship alive
SmartAlly remembers every customer, keeps in touch in a helpful way, and spots the moments that bring them back: the next checkup, the next vaccine, the next treatment.
- Omnichannel AI that stays in touch
- Smart reminders and comeback moments
- Bookings, payments and CRM sync
- Built for recurring service businesses
A walkthrough from our CTO
How SmartAlly handles real customer conversations and turns every interaction into a stronger, longer customer relationship.
A self-reinforcing growth flywheel
Every conversation adds to the customer relationship: visits, payments, repeat bookings and retention. That intelligence makes every follow-up better timed, bringing more customers back and making the model stronger.
See the full deckWhat we're building next
SmartAlly already brings customers back. This is where it goes from here.
- Coming soon
Revenue Radar
Finds inactive customers and the revenue you're leaving on the table.
- Coming soon
AI Winback Engine
Wins back customers who stopped coming, on its own.
- Coming soon
Predictive Intelligence
Anticipates when each customer will need their next service.
- Coming soon
SmartAlly Pay
Payments tied to every conversation, through trusted payment partners.
- Coming soon
Smart Subscriptions
Turns one-time services into plans your customers renew.
Be the first to try them. We'll let you know as each one opens.
A massive market, ready for AI
WhatsApp is where service businesses and their customers talk in LATAM. Whoever owns that relationship owns the next step: recurring payments. This is a generational opportunity to build the customer and payments layer for local services.
- $18.2BTAM, LATAM conversational commerce, ~35% YoY growth
- $160MSAM, Mexico's WhatsApp-active recurring service SMBs
- 93%WhatsApp penetration in Mexico
- $2.3M ARRSOM target in Mexico by 2027
We used SmartAlly to sell SmartAlly
$350 in self-funded ads. SmartAlly handled the conversations. Four weeks later: $1K MRR.
A founder-led team with real traction
A lean, experienced team with deep technical and go-to-market expertise. We've scaled products at Meta, Disney+, and high-growth tech companies, and spent years selling to the service businesses we now serve. We're focused 100% on SmartAlly.
Watch our founders' story2 min video
Aleksi LehtolaCEO & Co-Founder10+ years scaling GTM
Miguel del MonteCTO & Co-FounderAI · integrations · infrastructure
Tyron FostonAdvisorScaled The HOTH to 2,000+ clients
Adam RowingsAdvisorMeta · Disney+ · Character.AI
- 35% Product & customer intelligence
- 30% Go-to-market in core verticals
- 25% Team
- 10% Ops & legal
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